Turn Up the Volume Tom Kazbour doesn't believe the secret to success lies in studying the ABCs of business. He believes new franchisees can whiz on past most of the alphabet and focus on the letter "V." READ MORE.
South African Native Builds New Life in Atlanta
Pierre Panos, a South African native of Greek descent, leaves little to chance. READ MORE.
The Envelope Please...MVP Winners Announced
These franchisees inspire others with their vision, leadership, and achievements. READ MORE.
Prepare for Change: New Lease Accounting Rules The Financial Accounting Standards Board (FASB) and its international affiliate, the International Accounting Standards Board (IASB), are currently reviewing proposed new lease accounting rules that will significantly affect the retail and restaurant industries. READ MORE.
Customer Experience Expertise: John DiJulius to Speak at Multi-Unit Franchising Conference
Strong customer service leads to positive operating results. However, creating a business environment that puts this customer service-focused strategy into action can be more difficult than it seems. READ MORE.
